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Returns and exchanges

RETURN
1) The Customer has the right to withdraw from the Transaction by submitting an appropriate declaration on the form within 14 days of the date of delivery of the Goods. The declaration of withdrawal from the contract should be sent to the following address:
2) 3G VISION SP. Z OO, ul. Gajowa 1A, 05-091 Ząbki, with the note "RETURN"
3) The cost of returning the goods is borne by the Customer. The Customer should return the goods immediately, but no later than 14 days from the date on which they notified the withdrawal from the contract. To meet the deadline, it is sufficient to ship the shipment before its expiry.
4) Goods that meet all of the following conditions are subject to return:
a) the original receipt (document confirming the purchase) is attached to the returned goods;
b) the returned goods have not been used;
c) the returned goods are packed in their original, undamaged packaging and contain all tags and markings;
5) The amount due to the Customer for withdrawal from the Transaction shall be refunded within 14 days from the date of delivery of the declaration of withdrawal from the contract.
6) The customer will receive a refund of the amount due to him to the bank account indicated in the declaration, and in the case of a refund via a quick transfer or payment card, the funds will be refunded to the bank account linked to the above-mentioned payment method.

EXCHANGE
1. The Customer has the right to exchange the purchased Goods within 14 days from the date of delivery of the Goods.
2. To exchange the Goods, the Customer must place an order for the exchange Goods via the Online Store, entering the words "EXCHANGE GOODS" in the order comments. After placing the Order, the Customer is obligated to return the Goods within the timeframe specified in point 1 to the following address:
3. 3G VISION SP. Z OO, ul. Gajowa 1A, 05-091 Ząbki with the note "EXCHANGE" together with the declaration on the form.
4. Goods that meet all of the following conditions are subject to exchange:
a) the returned goods have not been used;
b) the returned goods are packed in their original, undamaged packaging and contain all tags and markings;
5. If the Goods returned as part of the exchange meet the conditions set out in section 3, delivery of the Goods ordered as part of the exchange will be made within the deadlines set out in section 4.
6. If the Goods do not meet the conditions set out in paragraph 3, the Goods ordered for replacement will not be sent to the Customer, and the Goods sent by the Customer for replacement will be sent back to the Customer at his expense and risk.


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